Questions & Answers

A little space to answer those questions that might bubble up.

If there's anything you need the scoop on that isn't covered here, pop a message through to us.

  • We are still exploring what the best worldwide shipping options will be for our international Kinsley enthusiasts, so officially - not yet.

    But if you're overseas and wanting to cop, reach out to us here and we'd love to see how we could make that happen.

  • We will get your order packed and ready to go within 1-3 business days. We will then rely on our shipping partner to get you your goodies as soon as possible, you will be sent updates along the way through your tracking number.

  • Our links are all colour poured by hand, which means each one carries its own subtle variation in tone, depth, and finish.

    So no two batches are identical! And that's intentional, to give you that genuine one of a kind feel.

  • Each piece comes with hanging hardware included and instructions. If you have any difficulties, please get in touch with us and we will be happy to chat with you through it.

  • Our pieces are made of premium & eco-friendly durable acrylic. This stuff is high-quality, durable and 100% non-toxic, offering a safe, sustainable, and long-lasting decorative solution.

  • To clean, simply wipe gently with a soft, dry cloth. Avoid harsh chemicals or abrasive materials, as these can affect the finish.

  • Man, do we get excited about a custom piece conversation. We are focused on our limited release collections, BUT please do get in touch to see if we can make some magic happen.

  • We highly doubt you will want to hand these back, but please see our return policy here