Questions & Answers

A little space to answer those questions that might bubble up.

If there's anything you need the scoop on that isn't covered here, pop a message through to us.

We now offer worldwide shipping! Shipping will be calculated at checkout for those who live outside of Australia and New Zealand. Those who live in Australia or New Zealand get to enjoy free shipping.
We will get your order packed and ready to go within 1-3 business days. We will then rely on our shipping partner to get you your goodies as soon as possible, you will be sent updates along the way through your tracking number.
Our links are all colour poured by hand, which means each one carries its own subtle variation in tone, depth, and finish.
So no two batches are identical! And that's intentional, to give you that genuine one of a kind feel.
Each piece comes with hanging hardware included and instructions. If you have any difficulties, please get in touch with us and we will be happy to chat with you through it.
Our pieces are made of premium & eco-friendly durable acrylic. This stuff is high-quality, durable and 100% non-toxic, offering a safe, sustainable, and long-lasting decorative solution.
To clean, simply wipe gently with a soft, dry cloth. Avoid harsh chemicals or abrasive materials, as these can affect the finish.
Man, do we get excited about a custom piece conversation. We are focused on our limited release collections, BUT please do get in touch to see if we can make some magic happen.
We highly doubt you will want to hand these back, but please see our return policy here

We now offer worldwide shipping! Shipping will be calculated at checkout for those who live outside of Australia and New Zealand. Those who live in Australia or New Zealand get to enjoy free shipping.
Our links are all colour poured by hand, which means each one carries its own subtle variation in tone, depth, and finish.
So no two batches are identical! And that's intentional, to give you that genuine one of a kind feel.
Our pieces are made of premium & eco-friendly durable acrylic. This stuff is high-quality, durable and 100% non-toxic, offering a safe, sustainable, and long-lasting decorative solution.
Man, do we get excited about a custom piece conversation. We are focused on our limited release collections, BUT please do get in touch to see if we can make some magic happen.

We will get your order packed and ready to go within 1-3 business days. We will then rely on our shipping partner to get you your goodies as soon as possible, you will be sent updates along the way through your tracking number.
Each piece comes with hanging hardware included and instructions. If you have any difficulties, please get in touch with us and we will be happy to chat with you through it.
To clean, simply wipe gently with a soft, dry cloth. Avoid harsh chemicals or abrasive materials, as these can affect the finish.
We highly doubt you will want to hand these back, but please see our return policy here

Questions & Answers

WHERE DO YOU SHIP TO?

How long will my order take to arrive?

Why might my piece look slightly different to the one shown online?

How do I hang my Kinsley?

What materials are used in Kinsley pieces?

How do I care for my Kinsley?

Do you offer custom colours or sizes?

What is your returns policy?

WHERE DO YOU SHIP TO?

Why might my piece look slightly different to the one shown online?

What materials are used in Kinsley pieces?

Do you offer custom colours or sizes?

How long will my order take to arrive?

How do I hang my Kinsley?

How do I care for my Kinsley?

What is your returns policy?

Your goodies -

Select country/region

Select language